Useful information in Paris

Informing - Visiting

Visiting Paris Ile-de-France

The Paris-Ile-de-France region wouldn’t be what it is without its museums. To take full advantage of them… follow the guide!
You can find this information in the ‘practical info’ tab of all the museum pages on this site. Link to museum’s section.
Every museum has its own opening days and times, admission charge, etc. However, it is useful to know that:

Access to national museums’ permanent collections is free for all visitors every first Sunday of the month (except for the Porte Dorée tropical aquarium in Paris).
Most national museums are free for under-18s.
Most of them offer evening entry one evening a week.
Museums are generally closed on Mondays or Tuesdays, as well as some public holidays.

Paris Museum Pass
This pass provides free access, without queuing and as many times as you like, to more than 60 museums and monuments in Paris and its surrounding region. It provides access to museums’ permanent collections, with four versions available: two days, four days or six days.
On sale from the “Points information tourisme

Finding information in Paris Ile-de-France

  • Are you looking for a hotel, a means of transport or an idea for going out in Paris and its surrounding region? “Points information tourisme” (tourist information points) are available to you.

    Tourist information points at Roissy Charles de Gaulle airport
    As soon as you get off the plane, the tourist welcome and reservation assistants at the “Points information tourisme” (tourist information points) are at your disposal to reserve a hotel or introduce you to one of the many tourist services available in the Ile-de-France region.

    At the very centre of Roissy Charles de Gaulle airport, you will soon find advice and assistance to make your stay a success. The points are located in terminals 2C, 2D, 2E, 2F and CDG 1, near passenger exits and baggage reclaim.

    Tourist information points at Orly airport
    TERMINAL ORLY SUD, GATE L. 7:15>21:45

    2BIS,AVENUE DE PARIS. 9:00>19:00 (10:00>18:00 Mon.), from Apr. toSept. 11:00>17:00 (Sun. & Mon.) & 10:00>18:00 (Tue. tosat.), from Oct. to March.

    Ile-de-France and Seine-et-Marne tourism centre
    Disneyland Paris
    Place François-Truffaut - 77705 Chessy
    Tel.: + 33 (0)1 60 43 33 33

Getting about

You will find lots of advice in the getting about section.

Paris Visite card
This allows you to travel where and when you want. The public transport ticket gives you access to the entire network in the Ile-de-France region: metro, RER, bus, tram, SNCF suburban trains, Montmartrobus, Montmartre funicular railway, Noctilien and the Optile bus network. Valid for one, two, three or five days and according to zones chosen.
On sale from the “Points information tourisme” (tourist information points)

Transilien leisure pass
These passes combine a return SNCF journey within the Ile-de-France region and entry to the tourist site travelled to. Tickets are sold all year round for the châteaux of Versailles, Fontainebleau and Auvers-sur-Oise.

"Tourisme et handicap" certification
Sites which display this certification guarantee reliable information, a suitable welcome and specific adaptations for disabled people, according to four types of disability: motor, mental, hearing and visual. This national certification is granted after assessment and verification. (link to accessibility section)

General information

La Poste
You can post your letters in one of many yellow post boxes located in the street or in post offices themselves. They are generally open from Monday to Friday from 8am to 7pm and Saturday morning. They are closed on Sundays and public holidays.
The Paris Louvre branch, located at 52 Rue du Louvre in Paris is open 24 hours a day, seven days a week.
Stamps can be purchased from La Poste or in Tabacs.

Shops are generally open from 9.30am to 7pm Monday to Saturday, including Sunday in some very busy districts. Department stores (Printemps, Galeries Lafayette, Bon Marché Rive Gauche, BHV) are open until 9pm or 10pm one day a week.

Summer time/standard time
Clocks change on the last Sunday in March at 2am, when you should set your watches forward an hour. At 2am it is therefore 3am.
The switch to standard time occurs on the last Sunday in October at 3am, when you should turn back your watches. At 3am it is therefore 2am.

Public holidays
1st January (New Year’s Day)
1st May (Labour Day),
8th May (end of the Second World War),
Easter Monday, in March or April, (resurrection of Christ),
Ascension Thursday in May (Ascension of Christ),
14th July (national holiday),
15th August (feast of the assumption),
1st November (All Saints Day),
11th November (1918 armistice)
25th December (Christmas).

On these days, government offices and banks are closed. Museums and monuments are mostly closed on 1st January, 1st May and 25th December.

They are generally open from 8.30am to 8pm from Monday to Saturday.
Some are open on Sunday, other 24 hours a day or until very late at night. To consult the list of the nearest on-duty pharmacy, see

Emergency numbers
Fire 18
Police 17
Ambulance 15
Emergency medical service 01 47 07 77 77

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